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MeterMaid
: new
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Hits:
549
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| Description:
MeterMaid is q trouble-ticket system written in Perl that deals with a second-tier support structure. Tickets are entered by a limited known set of users (e.g. a helpdesk, which provides first-tier support and triages the problem), an administrator is automatically contacted, and he or she assigns the ticket to a specialized worker, who is then automatically notified of the assignment. MeterMaid is designed to use an SQL database for a back-end. A complete client implementation in the form of CGI scripts is included in the cgi directory in the distribution.
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| Resource Specification |
| Version: |
1.00
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| Platform(s): |
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| File Size: |
0 Bytes
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| Price: |
Free
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| Date Added: |
January 6, 2003
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| Last Updated: |
January 6, 2003
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| Author: |
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Average Visitor Rating:
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Asp
