SUGGEST MeterMaid TO A FRIEND...
If you have a friend that you would
like to recommend this page to, or if you just
want to send yourself a reminder, here is the
easy way to do it!
Simply fill in the
e-mail address of the person(s) you wish to tell
about MeterMaid, your name and
e-mail address (so they do not think it is spam
and can reply to you directly with gracious
thanks), and click the SEND button.
If you want to, you can also enter a
message that will be included on the e-mail.
After sending the e-mail, you will be
transported back to the page you recommended!
| Resource
Title: |
MeterMaid |
| URL: |
[CLICK HERE] |
| Description: |
MeterMaid is q trouble-ticket system written in Perl that deals with a second-tier support structure. Tickets are entered by a limited known set of users (e.g. a helpdesk, which provides first-tier support and triages the problem), an administrator is automatically contacted, and he or she assigns the ticket to a specialized worker, who is then automatically notified of the assignment. MeterMaid is designed to use an SQL database for a back-end. A complete client implementation in the form of CGI scripts is included in the cgi directory in the distribution. | |
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